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Disappointment as a negotiation strategy: Effective – but used carefully

  •  06.05.2025 14:33

When is disappointment particularly effective?

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2 min read

When perfection isn't convincing: Why 100% statements often have the opposite effect

  •  05.05.2025 10:19

Current research shows surprising results: Meaningless 100% figures can be counterproductive and even lead to negative reactions.

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4 min read

How small numbers increase willingness to donate

  •  02.05.2025 13:00

People are more likely to donate when they feel their contribution makes a difference.

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3 min read

Emphasize the autonomy of decision: Customers show reactance

  •  01.05.2025 12:02

Reactance in marketing refers to customers developing resistance or defensiveness when they feel their freedom of choice is restricted by advertising or sales strategies. What are two methods they can use to avoid reactance?

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3 min read

When should you offer warranties for your product?

  •  30.04.2025 11:16

Before customers decide to make a purchase, thoughts about potential product defects are particularly prevalent. What happens if something doesn't work?

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2 min read

Luxury at a distance: Strategies between inaccessibility and accessibility

  •  29.04.2025 11:03

The strategy of presenting luxury products in distant or elevated locations uses psychological and spatial distance to create exclusivity – an approach that also works in the DACH region (Germany, Austria, Switzerland), but needs to be adapted to specific cultures.

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43 min read

How to make prices seem fair – and why odd numbers help

  •  28.04.2025 10:05

The ideology effect in pricing and the insight of Uber (taxi company).

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2 min read

Why discounts on product launches are not enough – and what works instead

  •  25.04.2025 15:43

You're probably planning a discount to boost sales. But discounts alone are often not enough.

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2 min read

The visual balance in negotiations

  •  24.04.2025 13:29

By consciously creating a visual balance, you create an atmosphere of mutual appreciation and promote a constructive negotiation basis that is satisfactory for both sides.

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5 min read

The effect of backgrounds on product perception

  •  23.04.2025 08:49

The choice of background for product images is not a purely aesthetic detail. It influences how customers perceive, classify, and evaluate a product.

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2 min read

What does “entropy” mean in marketing?

  •  20.04.2025 10:36

Customer experiences fall apart without a system. And what about in the age of AI?

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3 min read

Why you should show your real background in a video call

  •  18.04.2025 21:20

A genuine, open background conveys authenticity, builds trust and increases your persuasiveness in negotiations and discussions.

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2 min read